Vibe Fitness Privacy Policy
Vibe Fitness (“we,” “our,” “us”) is committed to protecting the privacy of our members and visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and other applicable laws.
1. Collection of Personal Information
We may use the information we collect from you when you sign register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, visit our website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- Personal details: Name, date of birth, address, phone number, and email address.
- Usage information: Data about how you use our services, including attendance and participation in classes or programs.
- Feedback and communication: Any feedback, questions, or communications you provide.
2. Use of Personal Information
We use your personal information to:
- Provide and manage gym memberships and services.
- Communicate with you about programs, promotions, and updates.
- Ensure the safety and well-being of our members.
- Process payments and manage billing.
- Improve our services through feedback and analytics.
- Comply with legal obligations.
3. Disclosure of Personal Information
We may share your personal information with third parties in the following circumstances:
- Service providers: To third-party companies that assist in delivering our services (e.g., payment processors or IT support).
- Legal compliance: If required by law or to protect the rights, property, or safety of Vibe Fitness, our members, or others.
- Consent: With your explicit consent for specific purposes.
4. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes implementing physical, electronic, and procedural safeguards.
5. Access and Correction
You have the right to:
- Access the personal information we hold about you.
- Request corrections if your information is inaccurate, incomplete, or outdated.
To make a request, please contact us using the details provided below.
6. Marketing Communications
With your consent, we may use your personal information to send you marketing communications. You can opt out of these communications at any time by contacting us directly.
7. Cookies and Website Usage
Our website may use cookies and similar technologies to enhance your browsing experience and analyze site usage. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us:
Vibe Fitness
By using our services, you agree to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy. Thank you for trusting Vibe Fitness with your privacy.
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